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We provide end-to-end business and technology consulting services to our clients by leveraging our onsite consulting services and Offshore Development Center capability
 

Enterprise Solutions

 
As enterprises face the need to rapidly respond to customer requirements and competitive issues, the enterprise applications come under increasing pressure to support the business, do more for less, and deliver business value. Increasingly complex and integrated application portfolios, high maintenance costs, and scarce applications support skills can significantly distract attention from your core business and competitive issues.
 
 
We offer following services
 
Packaged Applications
Supply Chain Management (SCM)
Customer Relationship Management (CRM)
Enterprise Application Integration (EAI)
Enterprise Resource Planning (ERP)
 
Business Intelligence and Data Warehousing
 
Systems Integration
Strategic Technology and Architecture Consulting
Enterprise Content Management
Identity Management
Migration and Rehosting
Enterprise Information Portal
Enterprise Mobility
 
Business Continuity
 
Platform Services
 
 
Build; Operate; Transfer;
 
• Build an offshore facility in India for the customer, around the existing team of experienced people, process and infrastructure
• Operate the offshore facility customizing it to specific customer needs with the right people, process, tools and technologies
• Transfer the offshore facility over to the customer once a steady state is reached and the facility operates on its own
 
 
B O T Model
 
Enables companies to build and own an offshore asset in India with less risk and for less money than they would pay for outsourcer to take their work offshore. Under this model
 
IIIT India will build an offshore development center using the synergies of its existing offshore infrastructure
 
IIIT India will operate for a pre-set time period building up the necessary people, processes, and infrastructure to support the client’s long-term needs
 
IIIT India will transfer the legal entity at the end of an agreed upon timeframe for an agreed upon cost
 
IIIT India will do the above in a completely transparent model that maximizes control of budget and retains the culture of parent organization
 
Redirecting Operational expenditures into your own strategic asset with your branded identity
 
Reduce dependence of third party vendor and time to get operational and ensures protection of intellectual property by retaining the individuals and knowledge and ensurer
 
Ensure low cost, high productivity, scalable organization offshore to meet the ever changing business needs and rapid scaling needs for wider services
 
Minimal Capital investment upfront with lower set-up cost upfront
 
 
Application Development & Maintenance
 
As enterprises face the need to rapidly respond to customer requirements and competitive issues, internal systems as well as business processes come under increasing pressure to support the business and deliver value.
 
Complex integrated application portfolios, high maintenance costs, and scarce support skills can distract attention from your core business issues.
 
We provide end-to-end offerings to organizations that need to build scalable, highly reliable systems while coping with business demands for shorter development cycles and tight budgets. Our proven track record and tried & tested Global Delivery methodology “IIIT India” ensures that we consistently generate value for our customers.
 
Our solutions address business problems to provide technology solutions that leverage on our domain knowledge in different industries and our technology expertise.
 
We offer end-to-end (Analysis to Maintenance) solutions in the area of Internet technology based applications for different industries.
 
Our expertise in the leading application development technologies as well as our rich experience and knowledge of different middleware & integration platforms, in conjunction with our business knowledge sets us apart as a complete services partner.
 
We have a track record of meeting or exceeding Service Level Agreements with our customers. Customers find that they can reduce their software and infrastructure development and maintenance costs by one-half to two-thirds by utilizing our application development and maintenance services, with no compromise on quality.
 
 
IT Infrastructure
 
SERVER HOSTING
 
Whether your custom requirements dictate high bandwidth, special server installation, or even multi-server load balanced solutions, IIIT India has the resources to meet your needs. Our clients range from simple, low-volume static sites, to high-end, high-volume sites. We have experience with a wide variety of configurations, and will create the right solution for your needs
 
APPLICATION HOSTING
 
Application Hosting is a logical first step on the path to an outsourced IT environment. Many companies cannot justify the expense of hosting applications in-house due to the high costs of capital and support staff. One of the most cost-effective options is to outsource the function of application hosting to a trusted partner that can provide a secure environment and guarantee system availability.
 

IIIT India’s hosted solutions reduce variable expenses (support time, bandwidth usage, etc.) and unexpected costs (crashed server, downtime, upgrades). Consider the simplicity of knowing that you pay a fixed price for a guaranteed service level.

 
Our proprietary state-of-the-art data center, provides the stability, security, and scalability you need to ensure your applications are always available on demand.
 
DATA CENTER
 
IIIT India’s data center, provides you with peace of mind knowing that your data is safe and secure. We built the data center with security in mind, from environmental control systems to redundant power backup to advanced security protocol. Biometric, visual, and physical security all work together to keep your data secure, while firewall services and redundant high speed network connections keep your data available, but safe from electronic intrusion.
 

Redundant Power Back-Up

Automatic Alert Notification

Redundant High-Speed Network Connections

Data Redundancy

Biometric, Visual and Physical Security

Remote System Maintenance

Climate Control

High-Speed Connection

Fire Protection

Automatic System Upgrades

Professional Management

 User Profile Maintenance

24x7 Monitoring

Virus Protection

Enhanced Firewall Protection

Disaster Recovery

 
We offer a complete range of services starting with simple shared servers. For more advanced requirements, IIIT India will provide dedicated servers or an entire rack, and will manage your entire IT environment. We offer a total “hands off” solution that can result in substantial savings in both time and investment, while realizing a higher uptime compared to previous internal IT efforts. Our Data Center is designed to be a reliable foundation for your business
 
STORAGE
 
The importance of Storage Area Network (SAN) and Network Attached Storage (NAS) to network computing has steadily grown over the last several years. Data is growing exponentially, and the requirements to meet current and future storage needs are extremely high. The capital investment alone is often prohibitive, leaving those companies without sufficient storage infrastructure open to possible systems failure.
 
NAS provides for the quick addition of supplemental storage. New projects, unexpected growth and other factors dictate the almost instantaneous need for more storage. IIIT India offers NAS storage solutions that provide additional storage on your network in a matter of minutes.
 
SAN solutions take a different approach. A SAN solution requires careful planning and forecasting to determine the initial design and proper implementation. You need the correct combination of storage, backup, and utilization to provide proper functionality. The right balance of scalability, performance, availability, and manageability are important issues to consider for your investment. With a properly configured and installed SAN solution, your manageability issues will decrease and your capital expenditure will be reduced.

IIIT India’s storage solutions are designed to meet both short-term and long-term network and storage needs. Through our partnerships with leading SAN and NAS vendors, IIIT India delivers customized storage solutions that reduce your costs and drive greater efficiencies across your organization.
 
HELPDESK
 
Nothing is more frustrating than not being able to figure out why you can’t print to the network printer or why your computer keeps freezing. Resolving user IT issues is time consuming and expensive, and diverts attention and resources away from more strategic projects.

IIIT India provides help desk services that put your users in touch with a support staff that has an average of 10+ year’s experience. From the first call to final problem resolution, users have a single point of contact who manages each issue.

Our goal is to resolve every problem on the first call. If we can’t resolve it immediately, the case manager will escalate the problem to the right resource, whether it is our data center operations group, network administrator group or the executive level. Regardless of who at IIIT India resolves the problem, the user has only one point of contact.

Each help desk customer has the ability to initiate tickets on their own through the online Help Desk Management solution, monitor the status of each issue and review past Help Desk activity, including open tickets and the resolution of closed tickets.

As companies grow, the demands on IT to provide Help Desk support become overwhelming. IIIT India can provide dedicated Help Desk support for companies with multiple locations or large, dispersed workforces. Through onsite and remote support, IIIT India delivers customized Help Desk solutions to resolve your user’s problems.
 
IT RISK MANAGEMENT
 

The phrase “information is power” has never been more true than in today’s business world. Whether you are trying to deliver information to your employees, or guarding it from unauthorized access, securing your data has never been more important.

What would happen if your IT facility had a fire, flood, or other disaster? Are you protected? Do you have fully redundant systems that provide insurance against such occurrences?

IIIT India’s hosting services are designed to deliver peace of mind by ensuring your data is safe, secure, and available to you when you need it most.

 
Business continuity
 
  Disaster Recovery
  Data Redundancy
   
Security
 
  Data Protection
  Virus Protection
  SPAM
  Firewall
  Privacy
   
Employee Internet Management
 
  Unauthorized Site Management
   
 
IT OPERATIONS
 
With your business relying on so many different technologies, it is almost impossible to employ a staff that can effectively handle everything. Tight IT budgets and the limited availability of skilled resources can make staffing decisions an arduous task for any company, not to mention expensive and frustrating.

IIIT India allows you to outsource virtually all of your technology needs. Whether you are looking to outsource a single application or a large multi-server, multi-location comprehensive solution, IIIT India provides an entire IT infrastructure environment that is secure, stable, and scalable, taking the risk and worry out of IT operations.
 
Desktop Management
   
Network Management
   
Data Center Operations
 
  Server Hosting Administration
  Data Back-Up/Restoration
  High-Speed Internet Access
  Hardware Maintenance
  Software Upgrades
  Telecommunications Management
   
Help Desk
   
Security Management
   
Complete On-Site Support
   
Our proprietary state-of-the-art data center, provides a complete outsourcing environment. Redundant fiber optic network links, uninterruptible power systems with generator backup, redundant environmental systems and multiple levels of security allow IIIT India to provide the security, stability and scalability you need to grow your business without worrying about your IT.
 
IIIT India's Unique Value Proposition It is essential in today's competitive IT services market to have global delivery capabilities.  
 
 
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